Our Policies

No Shows and Cancellations

If you need to cancel, please do so 24 hours in advance of your appointment. Doing so gives us the opportunity to fill your appointment space. If you are unable to give the appropriate notice you will be charged 50% of your service. Please do your best to respect our time as we respect yours. Thank you. If you “No Show” without any follow up you will not be able to rebook with us in the until 100% of the missed appointment is paid.

Appointment Preparation

At Sugaring Change, we strive to provide clear communication about what is required of you for your sugaring appointment.  Your booking confirmation and the Pre and Post Care section of this webpage state the guidelines for the most effective hair removal appointment. Please be aware that if you arrive unprepared (i.e. with lotion on your legs) you may be turned away. 

Sugaring Minors

 Sugaring hair removal is safe for all ages, however, minors will only be accepted with the consent of their parent/guardian. No client under the age of 16 can book a bikini hair removal service and no client under the age of 18 can book a bikini plus or brazilian hair removal service at Sugaring Change.

Welcoming Space

 Sugaring Change is a welcoming and inclusive studio for all people. We aim to treat all of our clients with respect and care in our studio. Please let us know if you have any special considerations and we'll be happy to accommodate them.